Shipping policy

Shipping

From our US warehouse to your door.

Where we ship

We currently ship within the contiguous United States. We do not currently ship to Alaska, Hawaii, Puerto Rico, other US territories, APO/FPO addresses or international destinations.

Shipping costs

Standard shipping is FREE on orders of $20 or more after discounts and before tax. This includes the eligible $78.40 first subscription diaper box and the $95 recurring diaper box.

Shipping charges for orders below $20 are shown at checkout before payment.

Processing and delivery

Orders are generally processed within 1–2 business days, Monday–Friday, excluding holidays. Delivery typically takes 2–7 business days after shipment. These are estimates rather than guaranteed arrival dates.

You will receive tracking information when your order ships.

Need help?

Email hoppius@heyhoppi.com with your order number for help with a shipping address, tracking or delivery issue. Please contact us promptly if you need an address change; changes may not be possible once fulfillment begins.