Frequently Asked Questions

Silky-Flushable Wipes

What makes our Silky-Flushable Baby Wipes better than leading generic baby wipes?

Our wipes are thicker, larger and softer to make every clean-up easier and more effective. Plus, they're IWSFG-certified flushable, giving you a convenient, worry-free way to dispose of them responsibly.

Are our Silky-Flushable Baby Wipes suitable for sensitive skin?

Yes they are! Our ultra-soft wipes are made with 99.3% pure EDI water, delivering the gentlest care for your baby’s delicate skin. Clinically tested in Germany, they’ve earned a prestigious 5-star rating from Dermatest®, a trusted mark of exceptional safety and skin compatibility.

Are our wipes eco-friendly?

Our wipes are more than just eco-friendly, they are made of 100% plant-based, water-soluble pulp fibers that fully dissolve in water within 5 minutes. This ensures minimal environmental harm, breaking down naturally and leaving no traces behind.

What certifications do our wipes have?

Our wipes are IWSFG/INDA/EDANA GD4, FSC and OEKO-TEX @ standard 100 certified.

RoyalDream Diapers

Why choose RoyalDream diapers?

Our diapers are SGS-certified to be free from 7 harmful chemicals, making them ideal for newborns with sensitive skin. Engineered with a triple-leak guard system, they provide up to 14 hours of reliable, leak-free protection to ensure your little one stays dry, comfortable, and cared for, day and night.

What does the SGS certification mean?

SGS is a leading certification body that verified that our diapers are free from harmful chemicals that could irritate your baby’s delicate skin. As parents ourselves, we set out to create products that we would proudly use on our own children which is why we left no stone unturned when it came to safety, comfort and quality.

What makes S.A.P diapers better than traditional fluff-pulp?

Our Super Absorbent Polymer (S.A.P.) core is engineered for optimal absorption while maintaining a thin, breathable design that keeps your baby dry and comfortable. Unlike traditional fluff-pulp diapers that swell and lose effectiveness when wet, our advanced core resists bloating which ensures consistent leak protection without the bulk.

Why do we have calendula extract in our diapers?

We use calendula extract to add a layer of moisturiser that helps soothe sensitive skin and reduce skin irritation for a more comfortable experience.

Royal Tissue

What makes Royal Tissues safe for children?

Our Royal Tissues are certified free from formaldehyde, migrating fluorescent agents, heavy metals (including lead, arsenic, cadmium, and mercury), acrylamide, and other harsh chemicals. Made exclusively from 100% pure Canadian wood pulp, they deliver the kind of gentle, trustworthy care your family deserves.

Why are Royal Tissues so soft?

Our tissues are formulated with a 3-layer moisturized sheet that’s clinically designed to provide a thorough yet gentle cleanse. Proven to minimize redness and irritation even after 30 consecutive wipes, they are ideal for sensitive skin across all ages including newborns and adults. Particularly beneficial during flu and allergy seasons, when skin is most vulnerable.

General

Are our wipes tested on animals?

Never. Our products are cruelty-free and never tested on animals.

Where do we ship in the U.S?

We currently only ship to …

Do we offer free shipping?

Yes we do for orders above $80.

How can I track my order?

You will receive an email with your tracking details after your purchase is complete. If you face any tracking issues, please reach out to us and we’ll be happy to help.

How long does shipping take?

You should receive your products within 7 working days.

Do you allow product returns?

If you're not happy with the product, we offer a 30-day satisfaction guarantee on all products that have a usage of less than 15%. Contact our support team and we will be happy to process your return.